Privacy Policy

BroadLearning Technology Limited (hereinafter referred to as "we", "us" and "our") takes individuals' privacy seriously. This privacy policy explains our policies on how we collect, use, disclose, and protect information while users are using the Taiwanese version of eClass Application (hereinafter referred to as this "Application").

When you use this Application, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.

This privacy policy applies to all information collected through the Application, and/or any related services.

1. What information do we collect?

Login ID and password

Your personal information such as name, address, contact information and password are managed by your school or related organization. When you use this Application, we only collect your login ID and password for authentication purpose only. The login ID and name are not concealed for the purpose of allowing users to confirm that the information belongs to their account through the interface.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit this Application.

We automatically collect certain information when you visit, use or navigate the Application. This information does not reveal your true identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, device name, and information about how and when you use this Application and other technical information. This information is used primarily to maintain the security and operation of this Application, and for the internal analytics and reporting purposes.

Information collected through this Application

In Short: We may collect information regarding your mobile device and push notifications, when you use this Application.

If you use this Application, we may also collect the following information:

  • Mobile Device Data
    We may automatically collect and store device information (such as your user account, mobile device ID, model and manufacturer), operating system, version information and IP address in cloud servers and/or in the database of the Application.
  • Push Notifications
    We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

2. How do we use your information?

We use and process your aforementioned information collected through the Application only under the following circumstances: with your consent, to comply with the laws of Taiwan, to fulfill the contract with you or the school, and/or to protect our important interests in a lawful manner (as further described below).We may use your information in order to enable user-to-user communications with each user's consent.

3. Will your information be shared with anyone?

In Short: We will only share information with your consent, to comply with the laws of Taiwan, to fulfill the obligations of the contract with you or the school, and/or to protect our interests in a lawful manner (as further described below). We shall not share your information with or disclose it to any unauthorized third parties, nor will we allow data brokers to collect your information.

We may use, process and/or share your data under the following circumstances:

  • With your consent
    We may use and process your personal information if you have given us specific consent to use your personal information for a specific purpose.
  • To comply with the laws of Taiwan
    We may disclose your information as required by law in order to comply with the laws of Taiwan.
  • To fulfill contracts with you or the school
    If we enter into a contract with you and/or we enter into a contract with a school where you work, attend or your child attends, we may use and process your information to fulfill the terms of the contract.
  • To protect our important interests in a lawful manner
    We may disclose your information where we believe it is necessary to investigate, prevent, or take action in a manner consistent with the laws of the Republic of China (Taiwan) regarding potential violations of our policies, suspected fraud, and/or situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4. How long do we keep your information?

In Short: We will retain your personal information only for as long as it is managed by the school or the organization with which you are associated in order to fulfill this privacy policy.

The school or the organization with which you are associated shall use and process your personal information in accordance with its privacy policy. The retention period of data may vary, for which we are not liable. We are not responsible for how long the information should be kept by the school or the organization.

5. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We are committed to complying with the relevant regulations of the Personal Data Protection Law of the Republic of China (Taiwan) and are dedicated to implementing appropriate technical and organizational security measures designed to maintain the security of the Application to the extent that can reasonably be expected on the basis of the current state of technology, for the purpose of protecting the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from the Application is at your own risk. You should only access the services within a secure environment.

6. Do we make updates to this privacy policy?

In Short: Yes, we will update this privacy policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by a new "Revised" date and will be effective as soon as possible after the update. If we make material changes to this privacy policy, you will be notified of the modification one time upon accessing the Application. We encourage you to review this privacy policy frequently to be informed of how we are protecting your personal information.

7. How can you contact us about this privacy policy?

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

This privacy policy is available in both English and Chinese versions. In the event of any discrepancy between the two versions, the English version shall prevail.

Last modified: April 16, 2024